Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your home decor and furniture; if an item doesn't fit your space, you can return it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your box.
Ship and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing